answering the following questions after reading chapter 1 and 2.

1) Describe the challenges and opportunities of human resources.

2) Name a company you hope to work for someday. What is it’s track record in terms of corporate social responsibility and sustainability? Are these factors important to you? Why or why not?

3) What are the differences between offshoring and outsourcing?

4) What criteria must be met if firms are to achieve a competitive advantage through their employees?

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