1. Identify the most important elements in this case study.
2. Identify the key issue or issues one must consider when creating a strategic plan.
3. How would you use use this case study to solve an operational problem. Identify the problem and discuss your solutions and recommendations?
4. Building on your response to question 3, create and insert a process improvement model (using actual or fictional data) that optimizes operational yield. To demonstrate effective analytical skills, explain how you would communicate your results to senior leadership.
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